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Our Policies

At Central Wellness, we are committed to fostering a safe, respectful, and productive environment for everyone. Our Policy Page serves as a transparent roadmap, outlining the guiding principles that govern our operations and interactions.

Cancellation Policy

Your appointment is very important to all members of our Central Wellness team. Time allocated for an appointment is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request you give the required notice outlined below for adjustments to your appointments and for cancellations. In the event that we do not receive the required notice for adjustments or cancellations, the following fees will be applied to your credit card.

Medical Treatments

48 hours’ notice to cancel or reschedule
  • Appointments with 1 hour or less treatment time and notification given less than 48 hours prior, tardiness or failure to arrive, the client’s card will be charged $75.00 dollars.

72 hours’ notice to cancel or reschedule
  • Appointments with 2 to 3 hours or more treatment time and notification given less than 72 hours prior, tardiness or failure to arrive, the client’s card will be charged $250.00 dollars.

5 days’ notice to cancel or reschedule
  • Appointments with 4 hours or more treatment time and notification given less than 5 days prior, tardiness or failure to arrive, the client’s card will be charged $500.00 dollars.